Receiving, storage, multi-channel fulfillment, Amazon FBA preparation, returns and the reporting that ties it all together — delivered by a US team and a platform you can check from your phone.
Pick, pack & shipSame-day cut-offs on standard ordersAmazon FBA prepLabeled, bagged and cartoned to specLive inventory controlEvery movement scanned and logged
Multi-Channel Order Management
View and manage orders from every marketplace in a single centralized platform — one queue, one set of rules, one source of truth.
Rate-shopped carrier selection
Same-day cut-offs on standard orders
Tracking pushed back to the channel
Real-Time Inventory Control
Maintain precise control of your inventory, both in our warehouses and in Amazon's, with immediate visibility across every storage location.
Live quantities per location
Cycle counts and scan verification
Low-stock alerting before you sell out
Amazon FBA Integration & Prep
Manage shipments to Amazon FBA efficiently from our platform, with automated shipment creation and cost-optimization recommendations before you ship.
FNSKU labeling, poly-bagging, bundling
Carton prep to Amazon specification
Shipment tracking until receivable
Inventory Movement Tracking
Audit every product movement inside Shelf Cloud facilities. Each unit carries a history — received, put away, picked, packed, transferred or returned.
Product Management
Comprehensive product information — dimensions, cost, barcodes, channel mapping — that feeds every analytical report the platform produces.
Profitability Analysis
Calculate the profit or loss for each product across different marketplaces, with marketplace-specific performance evaluation and margin trends.
Smart Replenishment
Calculate when and how much inventory to order using advanced forecasting, with trend-based predictive suggestions that prevent stockouts.
Storage Cost Breakdown
Detailed per-product storage expense tracking with historical spending analysis, so slow movers stop hiding inside a single blended rate.
Returns Processing
A four-step system: initial processing, product reconditioning, inventory reintegration and refund verification — recovering units instead of writing them off.
Purchase Order Management
Automated PO generation straight from the reordering module, with supplier payment tracking and expected-arrival visibility.
Special Projects & Kitting
Total adaptation to your requirements — custom kitting, bundles, seasonal packouts, influencer boxes and one-off logistics events.
Dedicated Account Manager
A personalized point of contact for issue resolution and experience optimization — someone who knows your SKUs and answers the same day.
Returns, handled properly
Four steps that turn returns back into revenue
Returns are where margin quietly disappears. We treat them as an operation, not an inbox.
Returns are an operation, not an inboxInspected, graded, reconditioned and put back into sellable stock
1
Receive & process
The return is booked in against the original order, so the unit is never unaccounted for.
2
Inspect & recondition
Condition is graded and, where possible, the product is cleaned, repackaged and made sellable again.
3
Reintegrate stock
Sellable units go straight back into live inventory and become available to your channels.
4
Verify the refund
The refund is checked against the return so you are never paying twice for the same order.
Amazon specialists
FBA prep is not a side service here
Our facility was designed around Amazon preparation. Compliance, labeling and carton standards are routine work, not a favor — and the replenishment engine tells you what to send before you fall behind.
FNSKU & barcode labeling applied to Amazon spec
Poly-bagging, bundling and kitting for compliant units
Shipment plans created and costed inside the platform
Multi-Channel Fulfillment and WFS supported alongside